Asus A3Fp Technical Information

LEVEL 1-1

10 10 Surface – Painting Peel Off Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Painting peel off [Figure1-5] LCD bezel

100 100 Flashing BIOS with JIG Board3 3. When the burning is done, press POWER button again to turn off the main power. 4

101 101 Flashing BIOS with JIG Board3 1. Remove the battery and the power supply of the target board. 1 Upload the target board’s BIOS ROM

102 102 Flashing BIOS with JIG Board3 2. Connect the USB cable from CN1 to your PC’s USB connector. ( Make sure here the PC is not the target board

103 103 Flashing BIOS with JIG Board3 3. Connect FPC cable from J301(UP connect) or J302(Down connect) to your target board’s keyboard connector, ch

104 104 Flashing BIOS with JIG Board3 4. Use a USB cable to make common ground between JIG3 and target board. Connect JIG3 CN2 to the USB port of ta

105 105 Flashing BIOS with JIG Board3 5. Set DIP to “1000” and turn on JIG3 Power.LED4 will show 01. 5

106 106 Flashing BIOS with JIG Board3 6. Make sure JIG3 is on and the finally connection is the power adapter into the target board. 6 Don’t power

107 107 Flashing BIOS with JIG Board3 7. Wait until busy LED off and press Start button. Update will be start. Wait for a few second, LED4 show “88”

108 108 Message ID List Message Process Note 55 KBS test fail The scenario will influence by the following conditions： The JIG Board crisis recove

109 109 SPI Extend Card Overview Description: This tool can support JIG Board3 to flash BIOS on Compal machines.

11 11 Surface - Broken Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Broken [Figure 6-14] Not caused by hit or drop

110 110 SPI Extend Card Overview The JIG Board3 with SPI Extend Card ONLY supports the notebook PC whose EC chip is ENE. (This list didn’t included

111 111 Flashing BIOS with JIG3 and SPI Card Update BIOS binary file to Target via SPI extend card 1. Remove all power source (include battery and p

112 112 Flashing BIOS with JIG3 and SPI Card 2. Connect the USB cable from CN1 to your PC’s USB connector. Connect FPC cable from SPI extend card to

113 113 Flashing BIOS with JIG3 and SPI Card 3. Use a USB cable connect GND between JIG3 CN2 and target board USB port. Make sure all power sources

114 114 4. Set SW1 to 0000. 5. Press POWER button to turn on the power, power led will turn on. Check LED4 will show 00. Flashing BIOS with JIG3

115 115 6. Run ASUS_WinFlash utility. The logo will show the project name that has to connect target board and SPI extend card. If you didn’t connec

116 116 7. Check the USB Device “ASUS JIG3” is Plug-in and Flash of SPI extend card. Flashing BIOS with JIG3 and SPI Card 5

117 117 Flashing BIOS with JIG3 and SPI Card 6

118 118 Chapter 7 Windows Testing Program

119 119 Download WTP Program Step 1: Login RMA Support Web and click Test Program.

12 12 Surface - Broken 11 12 14 13

120 120 Step 2: Follow the path and download WTP. Scope：Models: EPC/NB/E-Pad Applied OS: Windows XP/Vista/Win7 Download WTP Program

121 121 Step 3: Update WTP BIOS TXT: The new Bios will be release every week. Please download file and overwrite WTP BIOS_TXT to WTP \ bin \ conf \

122 122 Download WTP Program Step 4: New Model WTP Setup for Update: The New Model WTP Setup-for update will be release every week. It contains the

123 123 Step 1: BIOS Setup: Press F2 to the BIOS when unit booting on, load Setup Defaults and setup System Time/Date. Then enable all devices. Fina

124 124 Step 2: Product select : Since the program supports multiple different products. Run “ConfigModel.exe” before “DiagEG.exe”. Set for WTP P

125 125 WTP Main Menu Step 1: Run DiagEG.exe on desktop

126 126 Start Please scan S/N Please scan S/N again Please select your stage Background Start WIFI Test LAN Test Please input your ID Internal

127 127 WTP Main Interface The next page will show each item.

128 128 01. Print Result: Print out test result. 02. Run All: Run all the tests under Function tests. 03. Aging: Run aging programs. 04. Test Menu:

129 129 WTP Test Interface The next page will show each item.

13 13 Keyboard Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Keycap drop off [Figure 15] Keycap drop off Reinstall

130 130 WTP Test Interface 01. Test Result. 02. Test Time. 03. Error at where. 04. Error code. 05. Interactive Test state. 06. Background Test stat

131 131 WTP Test Interface The program runs two kinds of tests at the same time. Some of the testing program can automatically detect what we call

132 132 Scan/Stage Scan or key in the S/N, select the repair stage, type in the employee ID. Scan the S/N of the product (15-digit maximum) Scan the

133 133 Battery Test Please follow the instructions to plug or plug off adapter in 10 seconds.

134 134 Internal Speaker and Microphone Test 1. You can press F10 to trigger a FAIL at any time. 2. Left channel test: Listen to the voice and pres

135 135 Internal Speaker and Media Test 4. Microphone Test: Please speak into microphone and press ok button to recording. Please listen to spe

136 136 External Audio Test

137 137 BIOS Version Check You can compare the older BIOS version and new version in screen. The BIOS check list will release every week on SIP. Ple

138 138 Screen displays black, white and bands of color for examining the quality of LCD panel. Please press space key for next test. Manually press

139 139 Keyboard Test Please select the language. Click all the keys on the keyboard. For [Fn] key on the left, press [Fn] and [Del]. For [Fn] ke

14 14 Keyboard – Oxidation 17 16 Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Keyboard Oxidation [Figure 16-17] Liquid

140 140 Touchpad Test Move the cursor to the gray blocks. Try to test in different directions if by finger. Scroll up and down with two fingers. Two

141 141 LED Test Press “Next” button and watch the LED make sure they blink. If the LED does not light up, press fail and may repeat the test again

142 142 Webcam Test Once the image shows up, please wait 5 seconds to end the test. If single test, please press space key to end the test. Manually

143 143 Instant Key Test Press the instant keys and make sure the color turns from black to blue. Once all the keys are checked, press PASS to end t

144 144 Instant Key Test Press the instant keys again to turn touch pad on.

145 145 ODD Test ODD Eject test: Need have ODD and only test eject function.

146 146 LAN Test Make sure the machine is (wired) connected directly to the test AP or under the same network domain with the test AP.

147 147 WIFI Test Make sure to setup the AP with SSID as “tc_test” without encryption before performing the test.

148 148 USB/ Card Reader Test To test the USB ports and card reader, make sure all the USB ports are occupied with USB memory drives (USB Flash, US

149 149 Bluetooth Test Bluetooth start searching for other Bluetooth devices. Make sure there are at least one Bluetooth device around is active.

15 15 Keyboard - Broken Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty KeycapTwist [Figure 18-20] Keycap twisted heated

150 150 Fail Items Retry If “Run All” has tested fail item, when finish all test, it will show below screen. Please select “Retry” to test fail item

151 151 Test Report If all tests pass, it will show below picture. Press “Exit” button end of the test program.

152 152 Test Report Test result is listed here with PASS or FAIL recorded. Press “Print” to print out the result or “Close” to close the window. If

153 153 Advance Test We provide an interface that can link to your favorite programs. Please use the copyrighted program. We have provided a number

154 154 Aging Test Aging test provides the function to set advanced test time. When the test is completed the voice and message will appear to remin

155 155 Aging Test Aging Screen: Run Aging test and set the test time, and then start the test. Press the “RUN” button to test, more detail please r

156 156 Chapter 8 Seagate HDD Test Program

157 157 Seagate HDD Test Program Step 1: Download the Program from“Key Parts Test" on RMA Support Website. 1

158 158 Seagate HDD Test Program Step 2: Check the HDD vender and SOP. 2

159 159 Seagate HDD Test Program Step 3: Prepare a bootable USB disk (pen drive) ,extract STI Express Tool V13.RAR file and copy STI Express Tool V1

16 16 Keyboard / Touch Pad Abraded Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Keyboard or Touch Pad abraded [Figure

160 160 Seagate HDD Test Program Step 4: Please insert bootable USB disk and boot from this disk. 4

161 161 Seagate HDD Test Program Step 5: Enter STI Express Tool V13 data folder, and then run FDAUTO.BAT 5

162 162 Seagate HDD Test Program Step 6: There are four options 1. Short Read test : Random read & Test time is in 30 mins; 2. Short Write test

163 163 Seagate HDD Test Program Step 7: Select Long Read Test . Waiting for the test completed, the test program will prompt “Press any key to con

164 164 Seagate HDD Test Program Step 8: Press the key, the result as follows 8

17 17 Adapter– Surface Damaged Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Adapter surface damaged [Figure 25-26] Ada

18 18 Adapter – Cable Damaged Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Adapter Cable damaged [Figure 27-30] Cable

19 19 Adapter – Label Damaged Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Adapter label damaged [Figure 31] Label rem

2 2 All recipients of this document must treat this training material as ASUS confidential and must not disclose it to any party other than the r

20 20 Surface damaged Mouse – Surface Damaged Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Surface Damaged [Figure 32] T

21 21 Mouse – Cable damaged Cable twisted Wire broken Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Cable Damaged [Figu

22 22 Mouse – Label Damaged Label tear up by customer Label damaged and disassembled Damage Comments Repair Way Exchange Parts In Warranty Out

23 23 ODD – Mechanical Damaged Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Mechanical Damaged [Figure 37] The hook bro

24 24 ODD – Mechanical Damaged ODD bracket broken ODD tray out of shape Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Me

25 25 ODD Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Separate from the main machine [Figure 41] ODD separates from

26 26 LCD Damage Comments Repair Way Charge LCD Broken [Figure 42-43] Panel crack and mural are considered caused by drop, press or misuse Rep

27 27 Machine Oxidation Damage Comments Repair Way Charge Liquid inside [Figure 44-45] It may be caused by misuse, ex: (a) Customer try to se

28 28 Machine Burned Damage Comments Repair Way Charge NB Burned [Figure 46-47] Require to check the cause of such case carefully and seriously.

29 29 Chapter 3 NB Test Tools

3 3 Overview  Chapter 1 Testing/ Repair Flow Chart  Chapter 2 Customer Induced Damage (CID) Criteria  Chapter 3 NB Test Tools  Ch

30 30 ASUS NB Test Tools

31 31 ASUS NB Test Tools TOOLING BAG :16-000500007

32 32 Chapter 4 Visual Inspection

33 33 Visual Inspection Manner  1.Method and sequence for appearance inspection  (1)Take down notes while reading:  While inspecting, the operat

34 34 Back Cover & Shake LCD 1.Check if the scratch, stain, paint, bright line of LCD cover are under inspection spec. 2.Tear LCD back cover

35 35 Check Bottom Case 1.Checking if the gap in the bottom case is under spec. 2.Check bottom case appearance that scratch, stain, print, color di

36 36 Check Border Area 1.Check if the scratch, stain, paint, bright line of front side are under inspection spec. 2.Don’t tear bottom case IR lens

37 37 Check Inside Cover 1.Check if the scratch, stain, paint, bright line of left side under inspection spec. 2.Checking if there is any foreign ob

38 38 Check Gap & Device 1.Checking if the gap between LCD module and top case is under spec. 2.Checking if the scratch or pant off on the NB fr

39 39 Check LCD Surface & Rubber 1.Confirm if there is scratch on the LCD panel. 2.Checking the gap between LCD panel and LCD bezel is under spe

4 4 Chapter 1 Testing/ Repair flow chart

40 40 Check PCMCIA & Top Case 1.Check if the PCMCIA push button function well. 1.Checking if there are Windows, Intel inside label, ATI label, C

41 41 Check Function Button Important 1.Checking if the power button and fast key works smoothly. Checking if the gap, scratch, painting off, color

42 42 Check Keyboard Important Important 1.Checking if the K/B right side cannot saw VAG thermal module. 2.Make sure K/B and K/B cover wedge in top

43 43 Check Bottom Case & Charge Pin 1.Checking if the gap, scratch, stain, painting off, color difference or others surface defect of bottom ca

44 44 Check Battery & Warranty Label Check machine model number Name EX:W5AE Label cannot stuck over frame. For HITACHI(OEM) For ASUS 12.1 12.2

45 45 Check All Label & Cotton Paper 1.Confirm that number of 90 S/N pasted on machine is the same with on traveling card on bottom case. 2.Take

46 46 Chapter 5 Plug Fixture

47 47 Plug Fixture 1. Connect LAN Loop Back Plug 1 2 2. Put Test CD into ODD and reboot to run ASUS NB pretest programs

48 48 Plug Fixture 3. Connect USB port plug. 3 4 4. Connect MS PRO card plug.

49 49 Chapter 6 Updating BIOS  Flashing BIOS introduction  Preparation  Flashing BIOS in Operating System  Flashing BIOS in DOS mode  Flashing

5 5 Test flow chart Check Model Name Plug Fixture L2 Repair Visual Inspection OS Function Test DOS Function Test Key Out FAIL FAIL BIOS Is The N

50 50 Flashing BIOS Introduction Updating BIOS could be the first option for the troubleshooting of the Notebook PC because the new BIOS revision

51 51 Preparation Before starting flashing BIOS, please plug in the adapter so as to avoid the power off in the flashing process, which will lead

52 52 Flashing BIOS in Operating System

53 53 Precondition Two preconditions mentioned before starting to update the BIOS in OS: 1. Download the exact BIOS files from the ASUS website

54 54 Flashing BIOS in Operating System 1. Open the program “Winflash” Click Start\All Programs\ASUS Utility\Winflash\Winflash V2.25 1

55 55 Flashing BIOS in Operating System 2. Select and open the BIOS files downloaded from the website. 2

56 56 Flashing BIOS in Operating System 3. Confirm the BIOS information is correct and press “Flash” button to start. 3

57 57 Flashing BIOS in Operating System 4. The system would shut down automatically and reboot again to enter the easy flash interface to start flas

58 58 Flashing BIOS in Operating System 5. Erasing BIOS 5

59 59 Flashing BIOS in Operating System 6. Flashing BIOS 6

6 6 Repair Flow Chart Receive Unpack Key In L1 Key In Repair Final Test Key Out Pack Ship Out of Warranty Confirm with the Customer to repair YES N

60 60 Flashing BIOS in Operating System 7. Verify BIOS. After flash successfully, the system would shut down automatically. 7

61 61 Flashing BIOS in Operating System 8. Please restart and enter the BIOS setup interface to Load User Defaults. 8 9

62 62 Warning • The model is not matching • The version is not the latest or older than the BIOS In these two situations, the BIOS could not be upd

63 63 Downgrade BIOS Description: With the new version of the BIOS, some functions would be disabled. In this case, downgrade BIOS would be adapted.

64 64 Downgrade BIOS 1. Enter into the DOS mode in OS 1

65 65 Downgrade BIOS 2. Run “winflash /nodate” in the DOS mode (The path is as below) 2 3

66 66 Downgrade BIOS 3. Choose the BIOS image file. 4

67 67 Downgrade BIOS 4. Start to Downgrade. 5

68 68 Downgrade BIOS 5. The system would shut down automatically and reboot again to enter the easy flash interface to start flash the BIOS. 6

69 69 Downgrade BIOS 6. Erasing BIOS 7

7 7 Chapter 2 Customer Induced Damage (CID) Criteria

70 70 Downgrade BIOS 7. Flashing BIOS 8

71 71 Downgrade BIOS 8. Verify BIOS. After flash successfully, the system would shut down automatically. 9

72 72 Downgrade BIOS 9. Please restart and enter the BIOS setup interface to Load User Defaults. 10 11

73 73 Flashing BIOS in NBDOS

74 74 Preparation  Download the BIOS image files from the SIP website (As it mentioned in the flashing BIOS in OS)  Prepare a USB DOS booting fla

75 75 Flashing BIOS in NBDOS 1. Booting from the USB to enter into the NBDOS 1

76 76 Flashing BIOS in NBDOS 2. Select aflash2.exe to run updating BIOS grogram 2

77 77 Flashing BIOS in NBDOS 3. Select <2.update BIOS to new version> 3

78 78 Flashing BIOS in NBDOS 4. Input file name of new BIOS 4

79 79 Flashing BIOS in NBDOS 5. Confirm the new BIOS name and make sure to start flashing In this stage, please carefully check the model and versio

8 8 CID&OOW Service Process Basic Flow Chart

80 80 Flashing BIOS in NBDOS 6. Erasing BIOS 6

81 81 Flashing BIOS in NBDOS 7. Flashing BIOS 7

82 82 Flashing BIOS in NBDOS 8. Verify BIOS 8

83 83 Flashing BIOS in NBDOS 9. Complete Flashing and EXIT 9

84 84 Flashing BIOS in NBDOS 10. Restart the PC and enter into the BIOS SETUP UTILITY to check the BIOS info. 10 11

85 85 Flashing BIOS in BIOS SETUP UTILITY Description: For the computer with the Napa platform and the latter one, BIOS updating could be completed

86 86 Flashing BIOS in BIOS SET UTILITY 1. Press F2 to enter the BIOS SETUP Interface to start the flashing. The procedure is as below: 1

87 87 Flashing BIOS in BIOS SET UTILITY 2. Start to Easy Flash 2

88 88 Flashing BIOS in BIOS SET UTILITY 3. Select the BIOS file path 3

89 89 Flashing BIOS in BIOS SET UTILITY 3. Confirm to update BIOS 4

9 9 CID for Hinge Problem Flow Chart Hinge Problem Obvious Scratch & Broken on surface CID case No obvious scratch & broken on surface In wa

90 90 Flashing BIOS in BIOS SET UTILITY 4. Erasing BIOS 5

91 91 Flashing BIOS in BIOS SET UTILITY 5. Flashing BIOS 6

92 92 Flashing BIOS in BIOS SET UTILITY 6. Verify BIOS 7

93 93 Flashing BIOS in BIOS SET UTILITY 7. Restart the PC and enter into the BIOS SETUP UTILITY to check the BIOS info. 8 9

94 94 Flashing BIOS by Jig Board3 Description: This is a tool for flashing BIOS. The other three ways introduced before is for the software. In th

95 95 Overview

96 96 Overview CN1 USB connector. CN2 GND connector. BTN1 Main power button. BTN2 RESET button BTN3 Start button. BTN4 Function button. LED1 Softwar

97 97 Notebook Supported The JIG Board3 ONLY supports the notebook PC whose EC chip is ITE. (This list didn’t included all the unit but an example.)

98 98 Flashing BIOS with JIG Board3 1. Connect USB cable from CN1 to your PC’s USB connector. Set SW1 to 0000. Then press POWER button to turn on po

99 99 Flashing BIOS with JIG Board3 2. Run ASUS Winflash Utility. Check the USB Device ‘ASUS JIG3’ is plug in and ready to flash. If all is ready, p