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ii • Schlage • Schlage Utility Soware User's Guide

WarrantyImportant Information

Warranty

LIMITED WARRANTY: COMMERCIAL APPLICATIONS

12 Month Limited Warranty

Schlage Lock Company (the “Company”) extends a 12 month limited warranty from the original date

of purchase to the Original User of the products manufactured by the Company (the “Product”)

against defects in material and workmanship. Certain Products contain restrictions to this limited

warranty, additional warranties or different warranty periods. Please see below for speciﬁc Product

warranty information.

The provisions of this warranty do not apply to Products: (i) used for purposes for which they are

not designed or intended; (ii) which have been subjected to alteration, abuse, misuse, negligence or

accident; (iii) which have been improperly stored, installed, maintained or operated; (iv) which have

been used in violation of written instructions provided by Schlage; (v) which have been subjected

to improper temperature, humidity or other environmental conditions (i.e., corrosion); or (vi) which,

based on Schlage’s examination, do not disclose to Schlage’s satisfaction non-conformance to

the warranty. Additionally, Schlage will not warrant ANSI A156.2 Grade 2 lever Product installed in

educational facilities and student housing.

Small Format Interchangeable Core (SFIC) Warranty: This limited warranty also applies to Schlage

locks and housings when used with another manufacturer’s cores, or to Schlage cores (i.e. SFIC) when

used in another manufacturer’s locks and housings. The use of unauthorized cylinder cams or other

components with the Products shall void this warranty.

Everest® Primus® Limited Lifetime Key Breakage Warranty: A limited lifetime warranty is provided

to the Original User against key breakage, subject to the restrictions of this limited warranty.

AD-Series 1-Year Warranty for electronic locks, reader modules, PIM400, and PIB300: A limited

warranty is provided to the Original User for one (1) year from the date of installation, not to exceed 24

months from date of shipment from the factory, subject to the restrictions of this limited warranty.

ADDITIONAL TERMS & CONDITIONS APPLYING TO COMMERCIAL APPLICATIONS OF

COMMERCIAL PRODUCTS

What the Company Will Do: Upon return of the defective Product to the Company, the Company’s

sole obligation, at its option, is to either repair or replace the Product, or refund the original purchase

price in exchange for the Product.

Original User: This warranty only applies to the Original User of Products. This warranty is not

transferable.

What is Not Covered: The following costs, expenses and damages are not covered by the provisions

of this limited warranty: (i) labor costs including, but not limited to, such costs as the removal and

reinstallation of Products; (ii) shipping and freight expenses required to return Products to Schlage;

and (iii) any other incidental, consequential, indirect, special and/or punitive damages, whether

based on contract, warranty, tort (including, but not limited to, strict liability or negligence), patent

infringement, or otherwise, even if advised of the possibility of such damages. Some local laws do not

allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or

limitation may not apply to you.

How Local Law Applies: This warranty gives you speciﬁc legal rights, and you may also have other

rights as otherwise permitted by law. If this Product is considered a consumer product, please be

advised that some local laws do not allow limitations on incidental or consequential damages or how

long an implied warranty lasts, so that the above limitations may not fully apply. Refer to your local

laws for your speciﬁc rights under this warranty.

Warranty Claims: If you have a claim under this warranty, please contact Schlage Customer Service

(877-671-7011) for repair, replacement or refund of the original purchase price in exchange for the

return of the Product to Schlage.

Miscellaneous: The Company does not authorize any person to create for it any obligation or liability

in connection with the Product. The Company’s maximum liability hereunder is limited to the original

purchase price of the Product. No action arising out of any claimed breach of this warranty by the

Company may be brought by the Original User more than one (1) year aer the cause of action has

arisen.

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